user experience

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Interactive and personalised radio experiences with HRADIO and MARCONI at IBC

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Interactive and personalised radio experiences with HRADIO and MARCONI at IBC

From the 13th till the 17th of September, MARCONI and HRADIO had a joint stand in the Future Zone of IBC. For MARCONI, we showcased our customised software tools to increase and automatise listener interaction. HRADIO then enabled hybrid listening experiences, seamlessly combining linear broadcasts with on-demand content. Together, the projects let IBC visitors experience interactive and personalised radio, at home, on the road, or at the festival, in a stand that was uniquely designed for the experience. We were able to welcome many visitors and radio stations that are interested in joining our open pilots.

Pilot at NPO: a chatbot for NPO Radio 5

Pilot at NPO: a chatbot for NPO Radio 5

As part of MARCONI, public broadcaster NPO and service provider Faktion developed a chatbot for the radio station NPO Radio 5. Listeners are able to ask questions about the different radio shows (time and day, what is it about, who is the presenter), the DJ’s, songs, competitions and more general frequently asked questions such as “How can I listen to the station abroad?” or “How can I listen to a programme that’s already been broadcasted?”. Via smart connection with the editorial radio system, questions about programmes, songs and DJ’s could be automatically answered, as all the information is already available.

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How MARCONI supported and increased listener interaction during Music for Life

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How MARCONI supported and increased listener interaction during Music for Life

As of 2006, Flemish radio station Studio Brussels organises the yearly charity event Music for Life, as part of the “Warmest Week”. Studio Brussel calls on their listeners to set up a campaign for a cause that lies close to their hearts. Since 2015, these campaigners have their own app, which enables them to share their story and better connect with their radio station. Behind this app lies the technology of MARCONI. In this blog post, you can find an overview of what MARCONI contributed and piloted at Music for Life.

MARCONI at TVX 2018

From the 26th till the 28th of June, the TVX conference for broadcasters took place in Seoul, Korea. ACM TVX (Interactive Experiences for Television and Online Video) is the leading international conference for research into online video, TV interaction and user experience. Researchers Sandy and Rik from VRT were able to present their submitted papers about MARCONI at the conference, and receive valuable feedback for the next steps of the project. 

Meet George Ioannidis from IN2

Meet George Ioannidis from IN2

“Our role in the project is to support the indexing and search of social content, helping radio stations to get more out of their interactions on social media, better understand the issues that are discussed on their shows and respond faster to online comments.” Meet George Ioannidis, Director at IN2.

Meet Sandy Claes from VRT

Meet Sandy Claes from VRT

“I typically use design thinking as a research approach to understand the design problem in its complexity. Prototypes and mock-ups are designed and developed through ideation, iteration and critiquing solutions with end-users. I believe it is valuable to also design the research experience: end-users are more engaged in the process when they can connect to the problem.” As User Researcher at VRT Innovation, Sandy Claes is an expert in design and co-creation of viable solutions to the real user problems.

Meet Tatjana Vandenplas from VRT

Meet Tatjana Vandenplas from VRT

"I will always look for ideas and concepts that we can make tangible and that we think will have a noticeable impact within the next 2 years." As Innovation Development Manager at VRT, Tatjana Vandenplas want to establish a link between technology, end users and the business.

Meet Maarten Wijnants from Hasselt University

Meet Maarten Wijnants from Hasselt University

"Instead of opting for a "develop first, validate after" strategy, MARCONI embraces a user-driven development methodology that encompasses continuous validation by domain experts and/or end-users." Introducing Maarten Wijnants, Senior Researcher at Hasselt University.   

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This project has received funding from the European Union’s Horizon 2020 research and innovation programme  under grant agreement No 761802